THE CUSTOMERS IS ALWAYS RIGHT

Do you agree that the "customer is always right"? yes, because the customer is king, and they have the right to bid on items they purchase by mutual agreement between the seller and the buyer, reasonable if we long to pick and choose the goods because we do not want the goods we buy it defective and not appropriate

My Good Experience as a costumer

everyone must have become customers, there must be a good thing and not so good when the customer, the customer there when we became respected by the seller and sometimes we are not respected, our example I bought a clothes we were served by a friendly and trade by mutual agreement ,

TRAVEL AGENT

Bayu Buana Travel

Company Profile

Established since 1972.
Employing more than 500 employees spread across 16 branches in Indonesia.
For 21 years successfully hold the title of "Top Agent" from airlines such as Garuda Indonesia, Singapore Airlines, Cathay Pacific, Qantas Airways, KLM Royal Dutch Airlines, British Airways, Lufthansa, Thai Airways, Air France, Malaysian Airlines System, Eva Air .
Accepting the award for "Best Performance: from ABACUS, Computerized Reservation System (CRS)"
Is a global partner of BCD Travel Management Company, a leading international travel company that provides convenience to customers Bayu Buana BCD reach branches worldwide.
Travel Agent First listed on the Jakarta Stock Exchange in 1989.
Travel Agent First in Customer Relationship Management (CRM).
Travel Agent First who received the ISO 9001: 2008 for Quality Management System and OHSAS 18001: 2007 for Occupational Health and Safety.

Our Services

Online systems Enterprises Flight
At this time, we implemented two major systems in our online computer systems, such as: ABACUS. In terms of the provision of tickets, we always provide the ticket in good condition and well in the new head office and branches, it is thanks to the long-established cooperation both with the airline - the respective airlines, and the provision of tickets can be fully controlled and always make additions to the ticket inventory on a regular basis.
As an industry leader, Bayu Buana able to provide tickets for the most effective and competitive usable customers. Consistently earned a Top Agent by major international and domestic airlines in the past 21 years, such as Garuda Indonesia, Singapore Airlines, Cathay Pacific Airways, British Airways, Qantas, Lufthansa, Air France, KLM Royal Dutch Airlines, Northwest, China Airlines, Eva Air , Malaysian Airlines, Thai Airways, Lion Air, etc.
Bayu Buana also receive Abacus Award (Computerized Reservations System) for Best Performance Agent.
Human Resources
Our human resource is a solid asset to the company, provide trained and professional staff in each serving clients, ranging from tickets, hotel reservations, incentives, package tours, and others. Behind the readiness that they contributed always there skills and a desire to serve, offering the best and put the comfort and satisfaction of clients in their journey.
Scope of Services Includes Nor Homeland Abroad
Branch Bayu Buana
Bayu Buana has 10 branches in Jakarta and 6 branches outside Jakarta. We also have partners / local agencies outside the branches that we have.
Alliance With World Travel (BCD Travel)
Bayu Buana is a partner of BCD Travel in Indonesia, a leading service provider in the world that provides global travel, speed up the process and business management strategy that enables customers to get a travel program that frugal but fun. BCD Travel operates in 96 countries (including Australia *) from 5 continents with total sales of USD 12 billion.
Setting Hotel
Bayu Buana has mendirikin special division that handles all hotel reservations. "Platform" online hotel booking we help customers to get a quick confirmation with a very competitive price. Based on the results that have been proven, we can provide a selection of hotels worldwide to our customers at a special price in various classes and categories.
Travel Insurance
Bayu Buana provide good travel insurance for individuals and companies. We have a good relationship with several insurance companies such as: Ace Insurance, ACA, Chartis, Assist.
Travel Document Handling
Bayu Buana has a special department that serves the customer to apply for passports and visas to various countries.
Car Hire
We also provide car rental in Jakarta, outside Jakarta, and also abroad.
Error In Reporting System
We are able to provide management information reports for budget or setting and be able to provide a means of payment in accordance with the desired. In the report, usually consisting of: Name of traveler, date, schedule, class, flight, fare. Bayu Buana has its own standard reports that can be tailored to the needs of each customer.
Help Services at Airports
Bayu Buana has a dedicated team who provide airport pickup service. For pick-up service, so far we always provide the best possible manner for the convenience of customers and rapid handling at the airport by our experienced staff.
24 Hour Emergency Services
Bayu Buana office operating hours are generally starting at 8:30 a.m. to 17:00 every day. However, we know that if there are certain circumstances that occur unexpectedly, our contact center ready to be contacted for 24 hours in an emergency.

http://www.bayubuanatravel.com/profile

Nusatrip 

Nusatrip is an online travel service portal. We provide a variety of information, pricing, availability, service tickets and hotel reservations, either domestic or international. Our network is connected by more than, including Indonesian domestic flights, and 100,000 in Indonesia and around the world.

Nusatrip provide a wide range of travel services in one place. Our mission is to help eliminate all the hassles of planning a trip, and provides an easy solution for business people or tourists to book hotels and airline tickets at the best price. Our portal is designed with a simple display that allows users to make ticket reservations. We continue to strive to offer a travel solution for the traveler who wants to travel in Indonesia and around the world.

Together Nusatrip, your next trip will feel easy and all there at your fingertips!

Indonesia's first online travel agency that offers hotel and airfare: Domestic & International

Nusatrip is the first online travel agent in Indonesia that offers a lot of choice of global and domestic airline tickets, as well as a wide variety of accommodation.
It saves time and is easy to use search Column: Combining advanced technology with the latest travel information, Nusatrip portal allows users to choose from thousands of tickets and just offer the lowest price.
Best price for domestic and foreign airlines departing from Indonesia 460 airline with the lowest price.
100,000 hotels in more than 10,000 destinations: Nusatrip hotel chain offers great discounts for users.
The entire major airlines, both Indonesian and international, in a screen

Users can compare ticket in a display that is easy to understand
Users can plan a trip with free, including the use of different flight on the way home and go as needed. The list can be arranged easily, according to the date of departure, time of arrival, the duration of the trip, the price and the name of the airline.
With the rate that the airline business is very dynamic today, Southeast Asian airlines are always growing and changing, it is difficult to follow each other airline especially their diverse route. Nusatrip eliminate such concerns. Our system is constantly updated so that users can keep track of what choices they have when they want to go.
Policies with no hidden costs

Nusatrip try to show "net price". There are no hidden taxes or other fees. The price you see is already net price, inclusive of taxes and all other fees. You will not see any other additional costs on the next page.
Unlike other online travel agents, Nusatrip always show the net price to the user, with no hidden taxes or other additional charges. Prices shown on the website is the total net price, no hidden charges that will appear on the next page. What you see is the actual price.
Pay any hotel reservations or tickets to the popular payment method Indonesia

Payment easier and simpler,
Payment is Easier and simpler as Nusatrip accept a wide range of popular payment methods. Including Online Banking (BCA and Mandiri KlikPay ClickPay), and through the ATM Transfer (ATM Bersama network that is connected with 77 banks in Indonesia) and Credit Cards (with additional safeguards system of the Verified by Visa and Mastercard SecureCode). So, even if you are in the remotest villages, there is always a way to make payments.
Thanks to the fast payment settlement system, the process can be verified through ATM in just a few minutes. We do this because we know, no one is happy to wait.
All transaction data is protected with a high-level encryption.
Booking is easy, fast and real, full alert 24x7 every day

Quite a few easy steps to order tickets or hotel at the best price.
For the first time in Indonesia, international flights are available anytime, anywhere.

http://www.nusatrip.com/id/halaman/tentang